Our Commitment to Your Privacy
Your privacy is important to us. To better protect your personal information, we provide this Privacy Policy explaining our online data collection and usage practices. This policy is easily accessible on our homepage and at every point where personally identifiable information may be requested.
Information We Collect
We collect personal information when you create an account or make a purchase. This may include:
-Name
-Email address
-Phone number
-Billing and shipping addresses
-Order details (products purchased, order status, costs, coupons used)
-IP address
-Non-sensitive credit card information (card type, expiration date, last four digits)
-SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes
All personal information is securely stored in a separate database and can be removed upon request.
How We Use Your Information
We use collected information to:
-Process and fulfill your orders
-Provide customer support and order updates
-Improve our website and services
-Analyze customer behavior and site traffic
We will never rent, sell, share, or distribute your personal information to third parties for marketing purposes. Your address will only be shared with shipping carriers (UPS, USPS, FedEx) to ensure delivery.
Data Security Measures
To prevent unauthorized access, maintain accuracy, and ensure proper use of your information, we have implemented industry-standard physical, electronic, and managerial security procedures. Sensitive credit card information is never stored in our databases. Only authorized personnel in our order-processing department have access to necessary personal data, and only for assisting customers or tracking orders.
Cookies and Tracking Technologies
When you visit our website, a small text file (“cookie”) may be placed on your device to enhance your browsing experience. Cookies help us analyze site traffic and improve usability. We may collect technical data such as:
-IP address
-Referring website
-Browsing behavior on our site
You may disable cookies in your browser settings, but some site features may not function properly.
Children’s Privacy
Protecting children’s privacy is a priority. We do not knowingly collect or store information from individuals under 13 years old.
Third-Party Sharing Policy
We do not share SMS opt-in data or phone numbers with any third party or affiliates for marketing purposes.
SMS Consent and Communication Policy
FM Electronics LLC (“we,” “our,” or “us”) may send SMS messages to users who have consented to receive such communications. Consent can be obtained either verbally or when the consumer initiates contact via SMS. To remain compliant with mobile messaging regulations and service provider requirements, we follow these detailed procedures:
Verbal Consent
If SMS consent is obtained verbally, we will use the following mandatory script to ensure full disclosure:
“Do you consent to receive SMS from FM Electronics LLC? “
Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.fmelectronic.net/privacy-policy to see our privacy policy and https://www.fmelectronic.net/terms for our Terms of Service.
Consumer-Initiated Messaging
If you initiate SMS communication by texting us first, we must be able to verify where you obtained our phone number and how the number was presented. This may include, but is not limited to, our website, promotional flyers, business cards, or visible signage at our location.
To comply with service provider verification:
-A picture or screenshot showing where our number is publicly listed must be submitted to support upon request.
-The following disclosure statement must be clearly visible in that image or location:
“You can text FM Electronics LLC for information regarding our services. By texting FM Electronics LLC, you agree to receive Marketing messages from FM Electronics LLC. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.fmelectronic.net/privacy-policy to see our privacy policy and https://www.fmelectronic.net/terms for our Terms of Service.”
We reserve the right to update our consent procedures as required by law or carrier regulations.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with the updated date.
For any questions or data removal requests, please contact us at: sales@fmelectronic.net